FAQs

Your Booking

Choose your activity.
When are you coming?

Topic

Question & Answer

Climbing Equipment

Will I be secured while climbing?

We use state of the art technology to ensure you always stay attached. When you arrive, an instructor will issue you with a Clic-it. This is made up of two communicating carabiners which mean that there’s is no way you can ever detach yourself from the safety system You’ll also receive a full safety briefing from an instructor which will teach you how to use the system

Can small children use the high wire course?

We’ve included a Junior Course, which is designed for small children, so the whole family can take part in the adventure. The Junior Course is mounted at a height of approximately 60 – 100 cm above the ground and is for use by people 1m to 1.4m tall.
For the main course, everyone needs to be at least 6 years old and 1.2m tall. Anyone under 10 or less then 1.4m tall will need to be accompanied by an over 18.

How long will the whole adventure take?

On the adult course, the whole session will last approximately 90 minutes. This includes time for you to be fitted with safety equipment, briefed by your instructor and the chance to have a supervised practice session on the ground to make sure you understand how to use the safety system. This takes around 30 minutes meaning you have a full hour on the course! If you’ve also chosen to go on the drop you’ll need to make sure you get your shot during your time on the course.

On the junior course, you’ll get a shorter safety brief (it’s a different safety system) for about 15 minutes (maximum) before being unleashed on the course for around 30 minutes.

What should I wear?

Please visit the Before Your Adventure page which tells you everything you need to know!

Health & Safety

Do I need to be fit?

Conquering Altitude44 will require a degree of physical fitness but if you are able to climb a ladder you should be fine. There is also a height and weight restriction. The weight limit is 120kg (18 ½ stone) and the height restrictions are:
Mini Course 1m – 1.4m
Main course minimum 1.2m

What if I have a pre‐existing medical condition?

The staff at Altitude44 are not medically qualified and will not be able to assess how capable you are. It is your responsibility to undertake an assessment before you arrive. We advise you seek your own advice and examine the high wire yourself before deciding whether to book. If you would like more information about the course, please Contact Us

What if I am pregnant?

Our policy strongly recommends pregnant women not to take part. However, the choice is yours and we would suggest you seek professional medical advice on the matter. The waiver you will be asked to sign at the start of the activity states that the activity is not suitable for those who are pregnant. If you sign this waiver and continue with the activity you do so in the full knowledge that we do not recommend you take part.

Can anyone take part?

Altitude44 wishes to be as inclusive as possible, however our high wire does offer a degree of physical and mental challenge and this may mean that safe participation is not possible for those who require certain support. For some the risk of injury may be too great despite any measures that can be offered. We try our best to make Altitude44 available to everyone so please Contact Us and we will do our best to accommodate your needs.

What if I need help?

Every session is supervised by our qualified instructors. If you need any assistance during your session they will be on hand to help you out. Unfortunately our instructors cannot accompany individuals around the entire course as they have to look after everyone on the session. If you think you need extra help, please Contact Us and we will see what we can do

General Information

How can I book?

The best way to book your Altitude 44 adventure is through our website, which is quick and easy to do by clicking here. If you are a group of more than 10, please Contact Us

Can I cancel a booking?

Our terms and conditions covers our cancellation policy. In brief, cancellations made more than 7 days in before your booking will be eligible for a full refund, Cancellations made less than 7 days but more than 24 hours before will be eligible to change date or receive a voucher for the value of the booking. Cancellations made with less than 24 hours notice will not be eligible for a refund however we are happy to accept substitutions if someone else would like to go on the same session instead. To amend your booking please Contact Us

Can I amend a booking?

Yes. Subject to our terms and conditions, you can alter your booking up to 24 hours before hand. Less than 24 hours to your booking, you can substitute the participant for a different participant but cannot change the date of your booking. To amend your booking please Contact Us

When are you open?

Opening times vary depending on the time of year. To check if we are open on a particular day, please go to our online booking system and select that date to check what times sessions are available. Any last minute changes to our opening times will be posted on our social media channels.

What can you offer groups?

We offer a variety of packages for groups. This includes School groups, birthday parties, stag and hen groups and corporate team building groups. Along with our partners, Café Magna, Embassy Theatre and Magna Vitae Trust for Leisure and Culture, we can offer packages to suit anyone. Please visit our Groups page or Contact Us to discuss your requirements.

Have a question not listed above?

I consent to being contacted on the information provided above.